We reserve the right to charge £300/$400 if the telephone package is not sent back to us within 3 days of your booked date. If you have any issues with returning please contact us at the first instance as soon as possible. If you are travelling abroad with your phone please contact us before making your order and we can help you with your booking. We are used to people taking their audio guestbooks with them, for their destination weddings or other events. We usually do not charge extra for this but we need to know to make sure our booking system is up to date.